Terms & Conditions Last Updated: August 2026
1. About Meeqatone
Meeqatone provides travel-related services including:
- Umrah and Hajj packages
- Domestic tours and holiday packages
- Car rental services
- Airport transfers
- Family and group transportation
- Corporate transportation
- Customized travel arrangements
Our services are subject to availability, supplier confirmation, travel regulations, and the specific conditions of each booking.
2. Booking & Reservation
Customers may contact Meeqatone to request a booking or quotation.
A booking is considered confirmed only after:
- Required customer information has been provided.
- Availability has been confirmed.
- The applicable payment or advance has been received.
- Meeqatone has confirmed the reservation.
Verbal inquiries or quotations do not guarantee availability or booking confirmation.
3. Package Prices
Travel package prices may vary depending on:
- Travel dates
- Hotel availability
- Room type
- Number of travelers
- Transportation requirements
- Airline or ticket availability
- Seasonal demand
- Government or supplier charges
Prices displayed on the website are subject to change unless specifically confirmed in writing by Meeqatone.
4. Payments
Customers are responsible for making payments according to the payment schedule provided at the time of booking.
Failure to make a required payment within the agreed timeframe may result in cancellation of the reservation or changes to the booking.
Any applicable bank charges, transaction fees, or additional supplier charges may be payable by the customer.
5. Cancellation & Refunds
Cancellation and refund policies may differ depending on the package, airline, hotel, transportation provider, visa requirements, and other suppliers.
Before making a booking, customers should confirm the applicable cancellation and refund conditions.
Some payments may be non-refundable, particularly where tickets, hotel reservations, visas, transportation, or other services have already been issued or confirmed.
Refund processing, where applicable, may take time depending on the relevant supplier or payment method.
6. Changes to Bookings
Customers should inform Meeqatone as soon as possible if they need to change:
- Travel dates
- Number of passengers
- Hotel requirements
- Transportation
- Room type
- Tour itinerary
- Other booking details
Changes are subject to availability and may result in additional charges.
7. Umrah & Hajj Services
For Umrah and Hajj packages, customers are responsible for providing accurate personal and travel information and completing required documentation within the requested timeframe.
Visa approval, travel authorization, entry requirements, accommodation, transportation, and other arrangements may be subject to applicable Saudi regulations and third-party confirmation.
Meeqatone cannot guarantee approval of a visa or travel authorization where the decision is made by a government authority or external organization.
8. Passport & Documents
Customers are responsible for ensuring that their passports and other required documents are:
- Valid
- Accurate
- Complete
- Submitted within the required timeframe
Any delay, loss, incorrect information, or rejection resulting from inaccurate or incomplete customer information may affect the booking.
9. Hotels & Accommodation
Hotel accommodation is subject to availability and confirmation.
Hotel names, room categories, locations, distances, and availability may vary according to the selected package and booking conditions.
Where necessary, Meeqatone may arrange an alternative hotel of a similar category, subject to availability and applicable booking conditions.
10. Transportation & Car Rental
Meeqatone may provide transportation and car rental services subject to vehicle availability.
Rental arrangements may include:
- Daily car rental
- Weekly car rental
- Monthly car rental
- Airport transfers
- Car rental with driver
- Family transportation
- Corporate transportation
- Wedding and event transportation
- Picnic and tour transportation
Vehicle availability, model, driver availability, rental duration, and other conditions must be confirmed before booking.
11. Self-Drive Rentals
Where self-drive rental is available, customers may be required to provide valid identification, driving documentation, security deposits, and other documents required by the rental arrangement.
The customer is responsible for complying with applicable traffic laws and rental conditions.
12. Driver Services
For driver-operated rentals, Meeqatone may arrange a professional driver according to availability.
Customers are expected to treat drivers respectfully and follow reasonable safety requirements throughout the journey.
Additional waiting time, route changes, extended hours, or additional destinations may result in additional charges where applicable.
13. Domestic Tours
Domestic tour itineraries may include destinations such as:
- Kashmir
- Hunza
- Skardu
- Chitral
- Other destinations available through Meeqatone
Tour itineraries may change because of weather, road conditions, local circumstances, accommodation availability, safety concerns, or other circumstances beyond our control.
14. Weather & Road Conditions
Pakistan’s northern areas can experience unpredictable weather and road conditions.
Travel plans may be changed, delayed, or adjusted because of:
- Heavy snowfall
- Rain
- Landslides
- Road closures
- Flooding
- Traffic restrictions
- Government instructions
- Other safety concerns
Meeqatone will make reasonable efforts to assist customers when such circumstances occur.
15. Customer Responsibilities
Customers agree to:
- Provide accurate information.
- Follow booking and payment requirements.
- Carry required travel documents.
- Follow applicable laws and regulations.
- Respect hotel, transport, and service-provider rules.
- Follow reasonable safety instructions.
- Inform Meeqatone promptly about important changes or issues.
16. Third-Party Services
Some services may be provided by third-party suppliers, including airlines, hotels, transportation companies, visa service providers, restaurants, and other travel partners.
Meeqatone may not be responsible for delays, cancellations, service changes, or failures caused directly by third-party suppliers, government authorities, weather, or other circumstances outside our reasonable control.
17. Force Majeure
Meeqatone will not be responsible for failure or delay in providing services caused by circumstances beyond reasonable control, including:
- Natural disasters
- Severe weather
- War or civil unrest
- Government restrictions
- Epidemics or pandemics
- Road closures
- Flight cancellations
- Strikes
- Security restrictions
- Changes in immigration or travel regulations
We will make reasonable efforts to assist customers and provide available alternatives where possible.
18. Website Information
We make reasonable efforts to keep information on the Meeqatone website accurate and up to date.
However, package prices, hotel availability, transportation options, travel regulations, itineraries, and other information may change without prior notice.
Customers should confirm important booking details with Meeqatone before making payment.
19. Website Use
Users must not:
- Use the website for unlawful purposes.
- Attempt to gain unauthorized access to the website.
- Copy or reproduce website content without permission.
- Submit false or misleading information.
- Interfere with the website’s operation or security.
20. Privacy
Meeqatone may collect customer information necessary to process inquiries, bookings, travel arrangements, payments, transportation, accommodation, and related services.
Customer information should be handled according to our applicable privacy practices.
21. Complaints & Support
If you experience an issue during your booking or journey, please contact Meeqatone as soon as reasonably possible.
Prompt communication allows us to investigate the issue and, where possible, work with the relevant service provider to resolve it.
22. Changes to These Terms
Meeqatone may update these Terms & Conditions from time to time to reflect changes in our services, business practices, or applicable requirements.
23. Acceptance of Terms
By using the Meeqatone website or booking our services, you acknowledge that you have read, understood, and accepted these Terms & Conditions.
If you do not agree with these terms, please do not use our website or services.
24. Contact Meeqatone
For bookings, quotations, cancellations, or questions regarding these Terms & Conditions, please contact Meeqatone.
Phone: +92 309 2351023
Services: Umrah Packages | Hajj Packages | Domestic Tours | Rent a Car
Important: This is a general website terms template, not legal advice. For a legally binding version, have it reviewed against the laws and regulations applicable to your business in Pakistan and the countries where you provide travel services.